Scope & controller

Follizo provides Instagram growth services including followers and likes packages.

Follizo does not access, connect to, or control user accounts on Instagram or any other platform.

Note: We do not request passwords or direct access to your Instagram account.

Data we collect

We collect only the minimum information required to fulfill your order and provide support.

  • Email address (for account creation and order notifications)
  • Instagram username or post link you provide for order fulfillment
  • Order details (package selected, quantity, status, timestamps)
  • Payment transaction references (not card details — see Payments section)
  • Support messages you send us

Data we do not collect

We do not request or collect sensitive account credentials or private content.

  • We do NOT collect Instagram or any platform passwords
  • We do NOT ask you to log in with Instagram
  • We do NOT access your social media accounts, contacts, or private messages
  • We do NOT read your device files, photos, or address book
  • We do NOT collect precise location data

Payments & billing

Payments are processed by third-party payment processors (such as cryptocurrency gateways). We do not store your card number, bank details, or crypto private keys.

We may receive limited transaction information (such as a payment reference or wallet address) from the processor to verify and credit your wallet balance.

How we use data

We use submitted usernames, post links, or profile URLs solely to process Instagram growth orders.

We do not use this information for advertising, profiling, or resale.

  • Order fulfillment
  • Service verification
  • Customer support
  • Fraud prevention

Sharing with third parties

We share data only when necessary to operate the service or comply with law.

We may use service providers (processors) such as hosting and support tools, under confidentiality and data protection obligations.

  • Payment processors (transaction verification)
  • Infrastructure providers (hosting, security, delivery tools)
  • Legal compliance (if required by law)

Security & retention

We use reasonable technical and organizational measures to protect data against loss, misuse, and unauthorized access.

We keep order-related data only as long as necessary for delivery, support, accounting, and legal obligations.

  • Typical retention: order records are kept for up to 24 months for support and dispute handling
  • You may request deletion of identifiers associated with completed orders, unless we must keep certain records for legal reasons

International transfers

If we store or process information outside the UK/EU, we use appropriate safeguards required by applicable data protection laws (such as standard contractual clauses) where necessary.

Your rights (GDPR)

Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict processing of your data, and to object to certain processing.

To make a request, contact us at the email above. We may need to verify your identity before responding.

Children

Follizo is not intended for children under 13. We do not knowingly collect personal data from children.

If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.

Changes to this policy

We may update this Policy from time to time. We will update the "Last updated" date when we do.

If changes are material, we may provide additional notice on our website.

Contact & requests

To ask privacy questions or exercise your rights, email privacy@follizo.com.